Terms & Conditions

We hope you enjoy your stay in one of our cottages and keep coming back to enjoy the region to the full.

It is highly recommended that all guests ensure that for your protection, your own travel insurance is arranged, as we do not provide this.

The client agrees that:

A non-refundable deposit of 15% becomes payable at time of reservation for the full period booked, with full payment due six weeks before date of arrival. In the situation of a “Late” reservation, i.e. within six weeks of the arrival date payment is required in full at the time of the reservation.

In the event of a cancellation irrespective of reason within twenty eight days of the arrival date, all monies may be forfeit, In the event of a cancellation outside of twenty eight days of the arrival date, the “deposit” shall be retained but it can be reused against another reservation in the same calendar year. Any other monies paid will be returned within twenty eight days of the cancellation acknowledgement in writing (including acknowledged E-Mail)

In the unlikely event that we have to cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies paid within 28 working days. No further financial claims will be considered.

Reservations commence 4.00pm on the day of arrival, terminating 10.00am on the departure day.

No person in excess of the number agreed at the time of reservation may occupy the property. Breach of this rule unless prior agreement is obtained in writing from us will terminate the contract without recompense to the client.

The cottage will be left in a clean and tidy condition comparable to the condition on arrival, if breakages occur or damage is caused the client must notify the host as soon as possible and recompense may be required prior to departure.

We reserve the right to terminate the visit of any person whose conduct is detrimental to the comfort of others or the property, without recompense. Please respect other guests, their privacy and keep noise to a minimum, pets under control and park respecting access to the other cottages.

Pets are allowed to be brought on to the property but must be pre booked at the time of the reservation or with prior agreement. Please note the local farmers patrol the surrounding fields routinely and are accompanied by several working dogs.

Each cottage has a limit on the number of pets unless with prior permission (please contact us directly to discuss)

Glenlivet Cottage:1 large sized dog or 2 medium or 2 small sized dogs

Aberlour Cottage:1 medium sized dog or 2 small sized dogs

Dronach Cottage:1 large or 1 medium sized dog or 2 small sized dogs

Bluefolds Highland Holiday Cottages are situated in a low (circa 2ft) open square wire fenced shared garden area high on the south side of Ben Rinnes amongst several hill farms and crofts, for the benefit of livestock that roam freely over our land including right up to the fence line, we always ask guests to ensure that all pets are kept under control and on a lead outside the enclosed fenced area.

We reserve the right of entry to the properties at all reasonable times after giving suitable notice for the purposes of inspection or to carry out repairs or maintenance.

No liability shall be accepted by us for loss, damage or theft of personal property belonging to guests, either in the property or in/to cars, bicycles or other vehicles left on the property. Nor shall liability be accepted by us for accident or injury to guests, either within the property or outside.

Please inform us as soon as possible if you have a complaint with your accommodation or if you find that anything is faulty within the accommodation that needs our attention, so that we can assist and repair or make alternative arrangements. Due to the limited period of hire, it may not be possible to repair such items during the period of hire.

We provide free Wi-Fi, however we cannot guarantee a consistent service, please read the Internet Usage Policy terms (a link can be found at the bottom of this policy or also in the footer of the home page on the website) if you intend ‘logging on’.

Any left property will be returned following receipt of a pre-paid address label . Royal Mail and Hermes offer a good service and the label can be e-mailed to us.

For stays in excess of eight days we will provide a change of clean linen and towels. We will agree the timing with you during your stay.

Please be aware, we do have a farm track to access the cottages, which passes through a working farm, children must be supervised by an adult at all times in this area. The farmyard itself, including all buildings and barns off the track passing through it is strictly out of bounds for your own safety. A working farm will be noisy at busy times!

Thank you

Please read through our terms and conditions regarding internet usage when staying at Bluefolds Highland Holiday Cottages.

1 Extent of the Service

1.1 We do not recommend, in particular the use of any websites (or other internet related services) (“Internet Services”) and your use of Internet Services is carried out entirely at your own risk.
1.2 We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.
1.3 We have no responsibility for, or control over, the information you transmit or receive via the Service.
1.4 Save for the purposes of network diagnostics we do not examine the use to which you put the Service or the nature of the information you send or receive
1.5 We do not guarantee:
1.5.1 the speed of the service
1.5.2 the speed at which information may be transmitted or received via the service
1.5.3 that the service will be compatible with your equipment or any software which you use

1.6  Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received using the Service, we do not guarantee the security of the information which you may transmit or receive using the Service or located on any equipment utilising the Service and you accept that it is your responsibility to protect your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of your information and data.

1.7 We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the service.

2 Your Use of the Service

2.1 You must not use the Service to access Internet Services, or send or receive e-mails, which
2.1.1 are defamatory, threatening, intimidatory or which could be classed as harassment
2.1.2 contain obscene, threatening, profane or abusive language or material
2.1.3 contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature)
2.1.4 contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability, medical condition or sexual orientation
2.1.5 contain material which infringe third party’s rights (including intellectual property rights)
2.1.6 in our reasonable opinion may adversely affect the manner, in which we carry out our business
2.1.7 are otherwise unlawful or inappropriate

2.2 Music, video, pictures, text and other content on the internet are copyright works and you should not download, alter, e-mail or otherwise use such content unless certain that the owner of such works has authorised its use by you.
2.3 We may terminate or temporarily suspend the Service if we reasonably believe that you are in breach of any provisions of this agreement including but not limited to clauses 2.1 to 2.3.
2.4 We recommend that you do not use the service to transmit or receive any confidential information or data and should you choose to do so you do so at your own risk.
2.5 The Service is intended for consumer use only. In the event that you use the Service for commercial purposes we would specifically refer you to clause 5.2 below.

3 Criminal Activity

3.1 You must not use the Service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the United Kingdom or in any state throughout the world.
3.2 You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.
3.3 You agree and acknowledge that we may keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address.
3.4 You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by you which may include, but is not limited to, disclosure of such information as we have (whether pursuant to clause 3.3 or otherwise), and are entitled to provide by law, to law enforcement authorities or rights-holders.

4 Other Terms

4.1 You agree to compensate us fully for any claims or legal action made or threatened against us by someone else because you have used the service in breach of these terms and conditions, and in particular clause 2.1, 2.2, 2.3 and 3.1.
4.2 Whilst we do not seek to limit our responsibility for fraudulent misrepresentation or if you are injured or die as a result of our negligence we have no responsibility (to the extent permitted by law) to compensate you (whether or not we are negligent) for any direct financial loss, loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption, loss arising from disclosure of confidential information, loss arising from or in connection with use of the service or inability to use or access the service or a failure, suspension or withdrawal of all or part of the service at any time or damage to physical property or for any other similar direct loss that may arise in relation to this agreement whether or not we were advised in advance of the possibility of such loss or damage.
4.3 We agree that neither this agreement does not allow either party to act as, or hold themselves out as, acting as an agent of the other party and that that the terms of this agreement are not enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999.
4.4 This agreement is governed by the law of Scotland, England and Wales and is subject to the non-exclusive jurisdiction of the English courts.

Bluefolds Highland Holiday Cottages are committed to providing a good, high quality service whilst also minimising the environmental impact of our activities and we encourage our guests to follow this example.

We encourage all our guests to ensure that their environmental impact is as light as possible while holidaying with us.

We believe that all environmental policies should evolve and as such our business will annually review its environmental policy in the light of suggestions made by customers, new legislation and the availability of affordable new environmentally friendly alternatives.

Travel

Due to the rural aspect of our property using public transport quite often isn’t a viable option. However, for those that are able, getting out of the car and experiencing our local Scottish landscape on foot or by bicycle is an exceptionally rewarding experience.

Electricity

All lighting throughout the cottages is provided with either LED or Energy saving technology.

Water

Water is supplied to the cottages from two natural springs, in line with local authority requirements it is filtered, passed through an Ion exchange resin bed before being UV light sterilised and routinely monitored for quality. Within the cottages water saving systems are in use including the toilets and showers.

Recycle

We encourage our guests to recycle whenever they can, using a range of clearly identified bins to segregate the waste and compost facilities on site.

Neighbours

Bluefolds Highland Holiday Cottages are situated high on the side of Ben Rinnes amongst several hill farms and crofts, for the benefit of livestock that roam freely over our land we always ask guests to keep all pets under control and on a lead outside the enclosed fenced area.

Respect the countryside

Bluefolds Highland Holiday Cottages actively promote the country code, value the natural wild areas and want our guests to experience them in their pristine beauty. However, access to the countryside comes with the responsibility to look after your surroundings.  We encourage our guests to dispose of litter responsibly and while you’re out and about, the best thing to do is to bring it back to our accommodation and dispose of it there. Some useful websites that can assist you with your planning are:

www.visitscotland.com – Visit Scotland Tourist Information

www.morayspeyside.com – Moray Speyside Tourist Information

www.visitcairngorms.com – Cairngorms Tourist Information

www.outdooraccess-scotland.com – Scottish Natural Heritage useful information

www.mwis.org.uk – Mountain Weather Service, www.mountaineering.scot – Mountaineering Council for Scotland & www.sais.gov.uk – Scottish Avalanche Information Service (Winter)